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Terms & Conditions

Terms and Conditions

Terms and Conditions | Privacy Policy

Placing an order with WELL I AM or welliam.com.au indicates your acceptance of the following Terms and Conditions:


This shopping site at welliam.com.au, ("WELL I AM") is a shopping website where you can browse, select and order products from WELL I AM. Your access to and use of the Site, including your order of Products, is governed by these terms and conditions.

By using the WELL I AM site, you agree to these Terms and Conditions. We reserve the right to modify the terms of this agreement. By continuing to use the WELL I AM site after we post any changes, you indicate your acceptance of the modified terms. The WELL I AM site operates from the WELL I AM store located in Paddington, NSW, Australia. WELL I AM makes no representation that materials on the website or in the stores are appropriate or available for use in other locations, and access to them from locations where part or all content is illegal is prohibited. People who choose to access the WELL I AM website from other countries do so by their own free will and are responsible for complying with their local laws. However products are only deliverable to Australian addresses.


Users assume all responsibility and risk for using the WELL I AM website. Information provided on the WELL I AM website is provided on an “as is” basis. By using this website you consent to the possibility of delays, omissions, inaccuracies, or other issues in content. Furthermore, you agree that should you rely on this content, you are doing so at your own risk. In no way is WELL I AM liable to you or any third party for damages, including but not limited to, loss of use, loss of data, loss of profits, or business interruption. While we do our best to maintain current and correct information that is free of errors or viruses, WELL I AM does not guarantee that its website and its contents are free of these harmful components.

Medical Disclaimer

None of the information presented on the WELL I AM website is intended nor should be considered as a medical diagnosis or form of treatment. Content found on the WELL I AM website does not replace or undermine medical advice. This content is purely for your general knowledge and information not for purposes of self-diagnoses. Prior to starting any health, nutritional, or supplemental-related treatment, you should always seek the direction of a physician, medical practitioner, or an otherwise qualified health provider. At the same time, you should consult with a physician, medical practitioner, or an otherwise qualified health provider regarding any ongoing medical treatment or medical questions you may have.


Pricing and Currency

WELL I AM strives to present accurate product images, pricing, and product information. Nevertheless, errors in images or pricing may occur. Should an item be listed with an incorrect price, information, or image, WELL I AM maintains the right to refuse or cancel any orders placed for that item. If an item has the incorrect price, we will either contact you with instructions for completing the order or cancel your order and notify you of the cancellation. Prices and availability are subject to change without notice. The prices displayed on the WELL I AM website are listed in Australian (AUD) dollars. These prices are valid and effective only within Australia. Furthermore, all listed prices do not include shipping, handling, or GST. Charges for shipping, handling, and/or GST will be added to your invoice total. You are responsible for paying any shipping and handling charges as well as GST charges that may apply. WELL I AM does not ship products outside of Australia.


All forms of design, text, graphics, icons, page headers, logos, sound, software and other content found on the WELL I AM website, including their positions, are the property of WELL I AM and/or its website developers. Such content is protected by international copyright law. Respective copyright owners reserve all rights to such content. All other trademarks, service marks, product and/or company names and logos that appear on the WELL I AM website are the sole property of their respective owners. Only for purposes of placing an order with WELL I AM are you permitted to develop an electronic copy and/or hard copy of certain portions of the WELL I AM website. Any other use, modification, distribution, replication, or exploitation than that mentioned above is strictly prohibited without prior written consent by WELL I AM.

Additional Assistance

If you do not understand these Terms and Conditions or if you have questions or comments regarding these Terms and Conditions, we invite you to contact us at WELL I AM424 Oxford St, Paddington NSW 2021. You may also call us at (02) 8542 2340 or email us at help@welliam.com.au

These Terms and Conditions were last updated 29th of November, 2021.

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